Who we are
This website is operated by Shenzhen Ruipeng Silicone Products Technology Co., Ltd. (深圳市锐鹏硅胶制品科技有限公司), a custom silicone mold manufacturer in Shenzhen, China. Business registration number: 91440300MA5FAXCN9W. Workshop address: Licheng Technology Industry Park, Xinhe Blvd, Shajing Street, Baoan District, Shenzhen, China. Enquiries: [email protected] or +86 135 3006 2969.
What you send us
When you use the enquiry form on our contact page or the quote page, we receive the fields you choose to fill in: name, email, company, WhatsApp, needed-by date, quantity, application, material, design stage, project type, destination country and your project description. If you email us directly or write on WhatsApp, we receive the content of that message and any drawing, photo or CAD file you attach. Please do not send information you are not authorised to share.
Session attribution on this site
The site stores a small record in your browser's session storage so that, if you later send an enquiry, we can tell which page you started from. It holds only the entry page path, the last page path before the contact page, the referring host name, and optional UTM campaign labels from the URL. It does not contain your name, email address, message text or file contents. Session storage is cleared when you close the browser session and is not used for advertising profiles.
When enquiry measurement is enabled, we use Cloudflare to count accepted enquiry forms and clicks on WhatsApp links. The statistics contain an event type, a site section or selected public page path, and a mold category when available. They contain no contact details, message text, uploaded files or enquiry reference numbers.
How we use the information
We use your enquiry to reply, prepare a quotation, review the design for manufacturability, plan a sample, and administer any resulting order and shipment. Your drawing or sample is used only to assess and produce your project. We do not sell enquiry data, and we do not use it to build advertising audiences.
What we do not collect
This website does not have customer accounts, a shopping cart or on-site payment. We do not ask for passwords or payment card details on this site, and we do not knowingly collect information from children. The site is a business-to-business catalogue and enquiry channel.
Hosting, email and access logs
Pages are served as a static export through a content delivery network. Like any web host, the delivery provider processes standard request data such as IP address, user agent and requested path in order to serve and protect the site. Enquiry messages are delivered by email; messaging services you choose, such as WhatsApp, are operated by their own providers under their own terms.
Retention and your choices
We keep enquiry correspondence for as long as needed to handle the request and any resulting business relationship, and to meet record-keeping obligations. You can ask us to correct or delete your contact details, or to remove a drawing or sample file we are no longer required to keep, by writing to [email protected]. You can also clear the session attribution described above at any time through your browser settings.
Contact
Questions about this policy: [email protected], +86 135 3006 2969, Licheng Technology Industry Park, Xinhe Blvd, Shajing Street, Baoan District, Shenzhen, China. See also our Terms of Use and company and workshop evidence. If we change how enquiries are handled, we will update the date at the top of this page.